Bigger projects
For businesses ready to go further, such as bringing enquiries, bookings, follow-ups and reporting into one system that we build and look after.
Most people start with a smaller step, like AI Assistant Setup & Training or one of our standard automations. If a bigger project is justified, here's how it works.
How pricing works
We don't publish fixed prices for bigger projects, because every business is set up differently. We start with discovery. You then get a written scope and quote, and nothing is built until you've agreed to it.
Operations & Automation Audit, €950
A detailed review of how your business runs, available by enquiry. The audit looks across the parts of your business we agree with you at the start, and covers:
- discovery: gathering information about how you work, the tools you use and where time goes
- a review of the business processes we agree with you
- bottlenecks, where time, enquiries or customers are being lost
- which tasks are suitable for automation, and which aren't
- prioritised recommendations
- a written action plan
The audit doesn't include building or setting anything up. If you'd like a system built afterwards, we'll give you a written scope and quote first.
How a project runs
- DiscoverWe map the problem: where enquiries drop off, where time goes, and what it's costing you.
- DesignWe design the system around how you already work, not a template. You approve it before we build.
- BuildWe connect the tools you already use where that's possible, and only add new ones where they genuinely help.
- TestWe test what happens when things go wrong, such as missing details, duplicate messages or a service being unavailable, before real customers are involved.
- LaunchA controlled launch, a walkthrough, and written notes so you understand what the system does.
- SupportYou can buy a build on its own, or add a monthly subscription for running and monitoring it after launch. Subscriptions are monthly rolling with no minimum term, can be cancelled with 30 days' written notice, and what's included is agreed in writing before you commit.
What a project might involve
These are building blocks, not a package. Most businesses need only a few.
| Enquiries and leads | Enquiry replies, missed-call follow-up, lead capture, quote follow-up |
|---|---|
| Bookings | Confirmations, reminders, cancellation follow-up |
| Customers | Review requests, rebooking and win-back messages |
| Payments | Invoice reminder sequences |
| Admin and team | Morning briefing, expense sorting, onboarding, reporting |
Not every tool connects to every other tool. We confirm what's possible with your existing systems before we quote. Messages such as review requests and win-back offers can count as marketing, so we'll check how your customers have agreed to hear from you first.
How we design customer-facing AI
We design systems so that:
- automated replies make clear they're automated
- complaints and uncertain questions go to a person
- replies only use information you've approved
- you can see what was sent, skipped or failed
Add-ons
These can be added to a project.
| Website chatbot | Answers common questions on your website and passes enquiries on. Built as a custom project after we assess your website, content and volumes. | Quoted after assessment |
|---|---|---|
| Morning briefing | One email each morning with new enquiries, appointments and follow-ups | €199 setup, €79/month |
| Performance dashboard | A simple view of what your system has handled. Built as a custom project after we assess what you need to see. | Quoted after assessment |
Some services, such as text messaging and voice, have usage costs billed by the provider. Normal AI processing is included in the monthly subscription, within the level of use agreed in your quotation. We'll estimate these before you commit. We aren't registered for VAT, so no VAT is added to our prices. Full details are in our terms.
Talk to us
If you already know you want a bigger project, tell us a bit about your business and we'll let you know whether discovery makes sense.